"Here are my 25 favorite interview questions. I've never used all 25 at once, because the profiles I write are usually only 500-700 words and the people I'm interviewing often really busy. On average, I pick ten questions. Adjust the wording to meet your needs -- insert real names, places, topics, etc. that relate directly to your subject.
- Tell me how you first got involved in with (the Nonprofit or the Cause) . . .
- What was your first impression of (the Nonprofit)?
- What's your first memory of (something related to the Cause)?
- What has surprised you most about working with (Nonprofit or Cause)?
- What do you find most challenging about (the Cause)?
- What's the best/worst thing to happen since you started working with (the Nonprofit)?
- When you last (volunteered, made a donation, etc.), how did that make you feel?
- If you could change one thing about (the Cause or Nonprofit), what would it be?
- What do you wish other people knew about (the Cause or the Nonprofit)?
- Why are you supporting (the Nonprofit) as opposed to other groups working on (the Cause)?
- Tell me about some of the people you've met while working on (the Cause)?
- What would you say are some of your strongest beliefs about (the Cause)?
- What's your personal philosophy on what should be done about (the Cause)?
- When your friends/family find out that you (volunteer, donate, etc.), what do they say or ask?
- Tell me about someone who has influenced your decision to work with (the Nonprofit)?
- What might (someone) be surprised to know about you?
- The interest in (the Cause) seems to be growing/waning. Why do you think that is?
- What would you tell someone who is thinking about (donating, volunteering, etc.)?
- What do you think will change about (the Cause or the Nonprofit) over the next five years?
- What's it like to be a (volunteer, client, donor) or (the Nonprofit)?
- If you weren't (volunteering, using their services, etc.), what would you be doing instead, or what would your life be like?
- As a (client, volunteer, donor), what sorts of trends do you see?
- How would (someone) describe you?
- What do you do when you aren't (working, volunteering)?
- What else can you tell me about (the Nonprofit or the Cause)?
And don't forget to follow-up on interesting answers! Here are some good follow-up questions:
- What makes you say that?
- How do you know that?
- Why do you feel that way?
- Can you give me an example?
- Has that ever happened before (or since)?
- How would you respond to someone who disagrees with you about that?"
- See more at: http://www.nonprofitmarketingguide.com/resources/case-studies/interview-questions-to-help-you-write-great-donor-volunteer-and-client-profiles-for-your-newsletters/#sthash.GBjIc39X.dpuf